Mark came by when we were in the early stages of preparing our home for sale and gave us pointers on what we should do to go on the market. When we were ready, Mark returned and fully explained the current environment for selling our home, setting our expectations, and explaining the realistic value of our home for buyers. He then brought in a professional photographer to portray our house at its best. While everyone should not expect their real estate to sell in less than two days after listing, this is what happened in our case, and it is a reflection of the RossNWRealty staff's time and attention to detail. We could not be more pleased, and recommend this firm whole heartedly.
We had positive interviews with Mark and decided he would be a solid fit as he grew up in Lake Oswego. Mark’s knowledge of the area and being local proved to be extremely valuable. Mark quickly assessed listings for us and when we identified properties of interest, he was on site right away to video and provide insights. We identified a property of interest, and the transaction turned out to be rather complicated. After losing out on a competitive bid, Mark successfully applied pressure and coached the selling agent through a complex process to get us back into first position. After managing our way into first position, Mark then helped us tremendously as we navigated through a large number of inspection findings and negotiated favorable seller repairs and credits. Although emotions from the sellers ran high at times, Mark remained calm and collected and demonstrated a high level of competence and professionalism. We were very pleased and highly recommend him as a realtor in the Lake Oswego/Portland area.
We were new to the Portland area and Mark provided us with extremely timely and responsive services in the purchase of our home. I can confidently recommend Mark and his team to anyone looking to purchase a home in the Portland area.
Unlike other brokers who were either non-responsive or demanded exclusivity before answering any questions, Mark was helpful and happy to share his expansive knowledge of Portland real estate from the first moments we spoke to him. Recognizing his expertise and his ability to quickly understand what we were after, Mark was an easy pick as a representative. He provided excellent feedback on homes we identified as well as sending us recommended properties he sourced. With Mark's help we made a couple of offers and were able to land a fixer-upper in a great area from a difficult seller. Not only did Mark shepherd the transaction through to closing, he was able to obtain valuable concessions from the seller at a time when every dollar counted on our end. We couldn't be happier and we give Mark the highest recommendation to anyone looking for real estate in the Northwest.
Mark and his assistant Rachel were absolutely fantastic. Mark was so knowledgable and honestly every bit of advice he gave was spot on. He knows the area and knows how to get the best deal you can get. He was patient with our endless questions and so very generous with his time. Buying a house can be confusing and scary but with the right guidance it can also be great. With Mark on our team we had a wonderful experience. I cannot recommend him enough. If you are considering buying a home Mark Ross will get you a fair deal and make you feel like family !"
He and his assistant Rachel showed us all the houses we wanted to see. It took us about 6 months to find the house we like and they were very patient. They helped us all the way through and great with responses to text and e-mail. The mortgage broker he recommended didn't give us the best rate, though. Research for your own lander if you can."
Easily answers questions at any time. He is a great communicator and puts you at ease. He listens to what your needs are and makes excellent recommendations. No question seems silly. Very knowledgeable about the area. His staff also reflects his great customer service!
He did an excellent job of helping us find a condo that suited our needs, and was truly amazing (and quick!) regarding answering our questions and facilitating the paperwork. He is super personable, kind, and downright nice, and was a pleasure to work with! We were amazed at how smoothly and quickly the process went from start to finish. We are very happy to highly recommend Mark to anyone buying or selling real estate. We have never had a better buying experience. Rich and Kathy Brooks"
His knowledge and service was excellent. Always prompt and made all transactions flow smoothly.
I could not shower Mark with enough accolades. He is a consummate professional. He is clearly set apart with regards to how he handles himself and his clients. I have never met a realtor with the skill set and market knowledge that he possesses. Any time anyone in the Portland metro area asks me what realtor they should work with, I recommend Mark without reservation. Thank you Mark for all your help and professionalism."
We live in Los Angeles and were looking for property to initially rent out, and then use ourselves in the years ahead. Mark was great in supplying weekly listings and market information. When it came time for us to make our purchase, Mark had done his homework and showed us properties that met our criteria. He knows the area well and helped us discern areas and properties that fit our needs. He made himself available when we were able to travel to the area. He was very helpful in the final negotiations as well, looking out for our interests. We are very pleased with our purchase and the expertise shown by Mark and his office staff."
I lived in another state, so I had no idea of the regulations or laws in selling a house in OR. Due to a long illness, my brother's house was in need of a lot of repair, landscaping and cleaning. Mark was very supportive, suggested local business to do what we couldn't, walked us through what we needed to do to get the house on the market. This sale was not a big money maker for Mark, but I always felt like he treated me with the same respect and responsiveness he would show to someone who was selling a million dollar house. I recommended Mark Ross and his team!!"
He is also funny and a well rounded human being with so much to offer to his clients! He was willing to show me houses for 8 month's until I found what I was looking for! He never gave up on us and was always thoughtful and easy to be with.
He was patient as we narrowed our focus. When we found the home we wanted to put an offer on he calmly helped us through the process. He was always professional, courteous and respectful."
His real services and professionalism were exceptional A rating